FAQ

This guide will provide everything you need to know about rates and fees.

Before taking out any sort of loan, you should find out the basic facts and understand exactly what you're signing into.

We've made this as easy as possible for you, and with our full compilation of frequently asked questions, you'll find all the answers you need in no time.

What is a payday loan?

A payday loan is a cash advance which is intended to help you out in the short term. It is not meant to be a long-term solution to your financial problems, and should never be used as such. A payday loan will usually be repaid after around two weeks, which should coincide with your next payday.

What is the minimum age for payday loans?

Like most loans, the minimum age is 18. This is a regulation which we are required by law to follow, so we cannot offer our payday loans to anybody under the age of 18. If you apply for a loan but don't meet the required age limit, your application will be rejected. Once you turn 18, you are welcome to apply for a payday loan again.

How much can I borrow?

Our payday loans start at $100. You can borrow up to $1000, depending on your application and the lenders you have been matched to. We will always try to find a lender who can offer the full amount that you would like to borrow.

How long do I need to wait before my application is approved or rejected?

You will find out within seconds whether your application has been accepted or not. You will be given the details of the most suitable lender, or a list of lenders who match the details you have given in your application.

Do I need to contact the lender?

The lender will be in touch with you to finalize the details of your loan and to give you the contract for your payday loan.

How quickly will I receive the money?

You will receive the money into your bank account within 24 hours. If you have applied on a Friday or weekend, you may have to wait longer since your bank is unlikely to be operated during these hours. In these cases, you will normally receive your cash advance on the following Monday.

Do I need a bank account?

The only way the money can be transferred to you is via your bank account. Unfortunately, we cannot send checks or other forms of payment, and cannot transfer the money via PayPal or other third-party money exchange platforms.

What if I have bad credit?

In order to get a payday loan, you don't need to have a good credit score. We won't carry out regular credit checks on your financial history, which means that you can access the money you need even if you have a far-from-perfect past.

What if I apply but then decide I don't want the loan?

If you don't want to take out a loan with us anymore, simply get in touch and let us know. We will cancel your application and you are under no obligation to take out a loan with us, either now or in the future.

What if I've signed the contract but then decide I don't want the loan?

If the contract has been signed, the money will already be making its way into your bank account. However, let us know as soon as possible that you don't want the loan anymore, and we will make arrangements for it to be paid back straight away. Once it arrives in your bank account, you can repay the lender straight away. Be aware that there may be some charges associated with this.

Are there any hidden charges?

All the rates, fees and charges will be clearly specified in the loan contract which you will sign before receiving the cash advance. If there is anything you do not understand about this contract, contact your lender and ask them. If you are not happy with any of the charges stated in the loan agreement, you are under no obligation to sign the contract and you can change your mind about the loan.

I need more money; can I take out two payday loans?

You can only take out one payday loan at a time from us. This is also good for your own finances, since it will help you to stay away from getting stuck between payday loans each month. Once you have paid back the current payday loan, you can apply for another the next month.

What if I can't repay the money?

If you find that you cannot repay the payday loan by the due date which has been agreed, contact us as soon as possible to let us know. We may be able to extend the repayment date to give you more time to repay the money, but there may be charges associated with this.

What happens to my information?

We understand that our customers want their information to be safe and secure, so we use the latest encryption technology to keep it safe. Your details will not be passed onto any third parties, and you can rest assured that nobody will get hold of your information.

What details do I need to provide?

The simple online application form will ask for your basic details, such as your name, address, telephone number and email address. It will also ask you for your date of birth and bank account details, and you may be asked for employment details too. If you decide part-way through the application form that you don't want to continue with the process, you can exit and your details will be discarded.

Can I still get a payday loan if I'm unemployed?

As long as you're receiving some form of income, you may still qualify for a payday loan.

If you're not sure, get in touch with us or fill out the form and see if you're accepted.